Have questions ?

General questions

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• Is Refinance Group Limited incorporated?

  Refinance Group Limited is a legal financial investment company incorporated in New Zealand. Registered Office address: RE Finance Group Limited, 1a, 6 Viaduct Harbour Avenue, Auckland Central, Auckland, 1010 , New Zealand.

• Who is qualified to open an account with Refinance Group ?

  Any individual (except for persons under the age of 18; as well as citizens of any countries where the Company does not provide their specified services).

• How do I start investment with Refinance Group?

  All you need to pass a simple registration. After registration, login into your Refinance Group account then go to the investment section and open your first deposit.

• How may I become a client of Refinance Group?

  You can become a client of Refinance Group Limited free of charge. All you need is to sign up and fill all required fields..

• Is it free of charge to open an account?

  Yes, it is totally free of charge.

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Account Questions

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• How long does it take to make my client account active?

  Your account will be active immediately after registration.

• How may I access my account?

  You may log into your account by clicking the link Login and enter your username and password.

• How can I control my account?

  In order to control your account you need to use navigation menu in the left side of our website.

• May I change my account details?

  You may change your account details on Profile page.

• How secure user accounts and personal data?

  All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

• How many accounts can I open on the site?

  Any client can have only one account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

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Deposits Questions

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• How may I make a deposit?

  You may make your deposit by choosing any investment package of your choice then type your desired amount in the 'Amount' field, choose payment system and click 'Proceed'. Follow further instructions of your payment system.

• When the deposit should be activated?

  Your deposit should be activated immediately after the necessary confirmations by the cryptocurrency network. If your deposit hasn't appear in your account after a long time, please contact us.

• Where can I read about the investment plans?

  You can check all actual investment plans on plans age or your member area on Make Deposit page.

• How can I withdraw my profit?

  In order to withdraw your profit you need to naigate to "withdraw" page in your dashboard. Please input payout amount and choose payment system which you have used for making your deposits.

• How soon after withdrawal request will the money appear on my payment account?

  Your request will be processed instantly. We do everything possible to reduce awaiting time of our clients.

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